Your NDIS budget, handled properly.
We pay your provider invoices, track every dollar in your plan and tell you where you stand before you have to ask. Based in Springvale, working with participants Australia wide.
Plan management is funded separately by the NDIS. It does not come out of your support budgets.
What you can expect
to pay a provider invoice
to respond to any enquiry
in the Plan Me app, any time
Editable: the dashed figures are placeholders. Your real turnaround times go here. This is the single strongest thing a plan manager can publish and your current site does not state it anywhere.
How plan management works
Three steps, and then you stop thinking about invoices.
You choose your providers
Plan managed means you can use registered and unregistered providers both. You get more choice than agency management gives you.
They send invoices to us
Providers email invoices to accounts@plan-me.com.au. We check them against your plan and the NDIS price limits, then claim and pay.
You watch the budget, not the paperwork
Every payment shows in your app with what is left in each support category. No spreadsheets, no chasing.
What we handle
The financial side of your plan, so your supports are the part you actually deal with.
Invoice processing
Provider invoices checked against NDIS price limits and your remaining budget, then claimed and paid.
Budget tracking
Live view of Core, Capacity Building and Capital spend, with a heads up before a category runs short.
Provider liaison
We deal with the provider's accounts team about rates, errors and queries. You do not get put in the middle.
The Plan Me app
Your plan on your phone. Balances, paid invoices and statements without needing to call anyone.
Price guide compliance
Every claim checked against the current NDIS Price Guide, so overcharges get caught before they are paid.
Plain answers
Call and speak to someone who knows your plan. No ticket numbers, no call centre.
For support coordinators and LACs
Refer a participant in about a minute. We confirm receipt the same business day, handle the service agreement and plan setup, and send you a confirmation once the participant is onboarded.
Bulk referrals
Multiple participants at once instead of one form at a time.
Direct line
A number that reaches the plan management team, not the general queue.
Status you can see
Know where your referral is without chasing it.
Same day acknowledgement
Every referral confirmed in writing on the day it lands.
Why this section exists: your current site has no mention of support coordinators, referrals or a coordinator pathway anywhere. Coordinators are the main referral channel in plan management, and right now they have to use the participant enquiry form.
Get started as a participant
Tell us a little and we will call you back. If you would rather talk now, call 1300 337 526.
- Registration
- NDIS Reg 4-G6H25DB
- Office
- Suite 3-4, 99 Lightwood Rd
Springvale VIC 3171 - Office hours
- Mon to Fri, 9am to 5pm
Your current site publishes no opening hours on the homepage or the contact page. Confirm these and they should appear here and on your Google profile.
Common questions
Marked up with FAQ schema so these answers can surface directly in search results.
Does plan management cost me anything?
No. The NDIS funds plan management separately under Improved Life Choices. It does not reduce the budget for your supports.
Can I use any provider if I am plan managed?
Yes. Plan managed participants can use registered and unregistered providers both, which is a wider choice than agency management allows.
How do I add plan management to my plan?
Ask for Improved Life Choices funding at your planning meeting or plan review. It is funded on top of your other supports, so there is no trade off.
How quickly do you pay my providers?
Your actual turnaround time goes here. It is the question participants and coordinators ask first.
Can I switch to Plan Me part way through my plan?
Yes. You can change plan managers during a plan. We handle the handover with your current manager so nothing gets missed.