Registered NDIS provider · Springvale

Support that shows up, from people who understand you.

Ethical. Consistent. Care.

Daily living assistance, culturally competent care and transport for NDIS participants across Melbourne's southeast. The same workers, week after week.

Make a referral Call 0476 329 294

One H1, not four. Your current homepage has four competing top-level headings, including the scam alert. Here the alert is a proper alert region that screen readers announce, and the page has a single H1.

A support worker walking alongside a woman using a wheelchair, both carrying shopping bags on a city street — Your own photograph, with descriptive alt text. On your current site 14 of 19 images have none, so a screen reader user hears nothing for three quarters of the page.

What we do

The supports you already deliver, described so a participant or coordinator can act on them.

A support worker assisting a participant with a task at home

Daily living assistance

Personal care, meals, household tasks and the everyday routines that keep a week running.

Support workers and participants from a range of cultural backgrounds together

Culturally competent care

Workers matched to your language, background and the things that matter in your household. Springvale is one of the most multicultural suburbs in Melbourne and support should reflect that.

A participant being supported to travel to an appointment

Transport assistance

Appointments, work, study, shopping and community activities across the southeast.

Spelling fixed. Your current heading reads "Culturally Competant Care". It should be "Competent", and it sits in an H1 on the homepage.

Why families stay with us

Ethical. Consistent. Care. Three words that mean something specific.

Ethical

Clear pricing against the NDIS Price Guide, honest advice about what your plan covers, and no pressure to take supports you do not need.

Consistent

The same workers each week. Consistency is the difference between a support that works and one that is endured.

Care

Support delivered by people who know your name, your routine and what a bad day looks like for you.

A support worker and participant sharing a meal at home

A participant taking part in a community activity

A support worker helping a participant with daily routines

Make a referral or an enquiry

For participants, families, support coordinators and LACs. We acknowledge every referral in writing on the same business day.

Contact us directly

Phone
0476 329 294

Email
contact@capablecareservices.com.au

Office
34 Bournemouth Ave
Springvale VIC 3171

One address, not two. Your site currently also publishes a Gmail address. A registered provider handling participant details through personal Gmail is a privacy question a coordinator will notice, and it undercuts the rest of the page.

Common questions

Marked up with FAQ schema so these can appear directly in search results.

Are you a registered NDIS provider?

Yes. Registered providers are audited against the NDIS Practice Standards. Your registration ID should be published here so participants can verify it.

What does culturally competent care actually mean?

Workers matched to your language and background, who understand the customs and routines of your household, and support that fits how your family actually lives.

Which areas do you cover?

Springvale and the surrounding southeast, including Dandenong, Noble Park, Clayton and Keysborough.

How do I know a call is really from Capable Care?

We only contact you from contact@capablecareservices.com.au or 0476 329 294, and we never ask for payment by gift card or cryptocurrency. If you are unsure, hang up and call us on the number above.

Can a support coordinator refer a participant?

Yes. Use the referral form above and select "A support coordinator". Every referral is acknowledged in writing the same business day.